DELIVERIES & COLLECTIONS
We have 3 methods of getting your order to you: by post, courier and collection. Not all of our products are suitable for postage so scroll down to see which method is best for your order.
LONDON SAME DAY DELIVERY
Everything that we sell, other than cookies and cake sample boxes, can only be delivered via courier in London.
Below is the list of the postcodes we can arrange delivery to:
£15 – E1-E3, EC1-EC4, WC1-WC2, SE1, N1, NW1, W1
£20 – E5-E17, SE4-SE17
£25 – W2-W12, SW2-SW12, N2-N22, SE3
£30 – NW2-NW11, SW13-SW20, SE2, SE18-SE28
Please email email@example.com for postcodes not listed above and we’ll do our best to accommodate you if we can.
When placing your order you will be asked to confirm a suitable 2-hour time slot for delivery. We can deliver between 9am and 7pm Monday to Friday and between 10am and 2pm on Saturdays. Your cake can be collected the day before your event and kept in the fridge overnight so we recommend Saturday collection/delivery for Sunday events.
The only items we can send via post are our cookies and cake sample boxes. These can be posted to any UK address (incl. NI).
As standard we send our cookies and cake sample boxes via Royal Mail 1st class which takes 1-2 days to arrive. We can upgrade your order to Royal Mail’s Next Day Guaranteed by 1pm service (excluding Sundays) for an additional cost. If you’re placing your order online this option will be available at checkout, if you’re placing your order via email just let us know that you’d like to opt for the next day service.
To ensure our cookies get to you in one piece each cookie is individually iced into the box with a little royal icing to prevent it from moving in transit and then each box is packaged with extra care.
You are welcome to collect your order from our kitchen in East London yourself, or arrange a courier to collect on your behalf, free of charge.
As with delivery, you will be asked to confirm a suitable 2 hour time slot for collection when placing your order.
If you would prefer to collect or arrange your own courier then we highly recommend that your order is transported in the boot of your vehicle and that you avoid any large speed bumps!